Terms and Conditions
Please note that all of our products are hand-made and Made-To-Order. This means that colors and patterns may differ slightly with each piece. Please also note that colors may appear different depending upon the screen of your device.
Orders may take up-to Ten Business Days to Produce. Ship times are not included in production estimates. If you have a project deadline or event, please email us and we will accommodate your order. Please note that depending upon the speed the order needs to be produced, additional rush fees may apply.
Please note that with International Orders, it is recommended purchasing a shipping method with insurance. For international orders, we do not cover duties and taxes. These fees are the responsibility of the buyer.
Please note that depending upon your location, shipping with the First Class Shipping option, orders can take as little as two weeks to arrive and as long as a month. This option is not advisable for orders that need to arrive within a defined timeframe. If you are in need of your order quickly, we recommend choosing DHL or UPS. They are not only reliable, but quick - shipping to most locations within 2-3 days after your order is produced.
Have a preferred courier or an account with a specific courier? Please email us and we can get your order set up, without paying for shipping you don’t need.
We are no longer offering returns at this time. Only in the event of a manufacturer defect or the wrong size/style was ordered, will we honor an exchange.
Cancellations must be made via email within 24 hours of purchase.
Return shipping costs will be at the expense of the buyer (except for manufacturer defect). In the event of a manufacture defect, Fourth Seal Studios will incur shipping costs to send back the correct item(s).
Make-Your-Own Eye Kits and Accessories cannot be returned or exchanged once shipped.
Fourth Seal Studios retains the rights and ownership of designs and paint schemes developed by Fourth Seal Studios. Fourth Seal Studios also retain the right to produce and distribute any designs developed by Fourth Seal Studios, unless otherwise agreed upon with either an exclusivity agreement or NDA projects.
For concerns regarding this subject, please e-mail us at firstname.lastname@example.org.
CUSTOM DESIGN AND ALTERATIONS REVISION POLICY
Iris Adjustments, Custom Paints, Sculpts and all other customizations, alterations and original design costs include 2 revisions. Additional alterations will incur additional fees.
HAVE ADDITIONAL QUESTIONS?
Please review our FAQ Page
Still Have Questions? Email us! We would love to hear from you.
Some of our products contain allergenic materials such as latex. When purchasing our products, please be aware of these potential risks not only for yourself, but others that the products may be applied to, used by or used around. Our products are also small and can pose as a choking hazard. They should not be considered or used as toys.
Fourth Seal Studios products have been designed to be used for professional use only. Fourth Seal Studios and all affiliated with it, hold no responsibility for the misuse of our products or for any injury or harm accrued with the use of our products.